Contact Us

Whether you have questions about our agarwood jewelry, incense rituals, or your order, we welcome you to reach out. Your experience and peace of mind are our priority.
 
Leave a message below, or send an email to service@seebead.com. We will respond within 24 hours during our customer service hours:
 
Monday–Friday: 5 pm–2 am next day (PST), full service for all inquiries.
Saturday: 5 pm–11 pm (PST), email correspondence only; occasional shipping support may be available.
Sunday: closed – we observe quiet rest to bring you more mindful service.
 
For holidays or special observances, we will announce any schedule adjustments in advance.

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