Hui'an Agarwood Balm, 1g
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Quality Checked Before Shipping
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30-Day Easy Returns
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Free Shipping on Orders $100+
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Secure Payments
Shipping & Delivery
Total delivery time = Processing Time + Shipping Time
1. Processing Time
| Product Type | Processing Time |
|---|---|
| In-Stock Jewelry | 1–3 Business Days |
| Incense & Ritual Products | 1–3 Business Days |
| Gift Sets & Lifestyle Products | 1–3 Business Days |
| Made-to-Order / Customized Pieces | 5–10 Business Days |
During holidays, promotional periods, or peak seasons, processing may require an additional 1–3 business days.
2. Shipping Time
We ship internationally using reliable logistics partners. The carrier used for your order may vary depending on destination, service availability, and delivery efficiency.Shipping Policy| Destination | Standard Shipping | Express Shipping* |
|---|---|---|
| 🇺🇸 United States & Canada | 6–10 Business Days | 3–6 Business Days |
| 🇬🇧 UK & Europe | 7–12 Business Days | 4–7 Business Days |
| 🇸🇬 Singapore, Malaysia & Thailand | 5–9 Business Days | 3–5 Business Days |
| 🇯🇵 Japan & South Korea | 5–9 Business Days | 3–5 Business Days |
| 🇦🇺 Australia & New Zealand | 7–12 Business Days | 4–7 Business Days |
| 🌎 Other Countries / Regions | 8–15 Business Days | Where Available |
Delivery times are estimates and may occasionally be affected by customs clearance, local carrier operations, holidays, weather, or other circumstances outside our control.
3. Shipping Fees
| Order Value | Standard Shipping |
|---|---|
| $100 USD & Over | FREE |
| Under $100 USD | Calculated at Checkout |
| Express Shipping | Calculated at Checkout |
Available shipping options and final shipping costs will be shown before you complete payment.
4. Order Tracking
Once your order has shipped, you will receive a Shipping Confirmation Email containing your tracking number.| Order Stage | What Happens |
|---|---|
| Order Confirmed | Confirmation email sent |
| Order Processing | Product inspection & packaging |
| Order Shipped | Tracking number sent by email |
| In Transit | Track your parcel online |
| Delivered | Parcel delivered to your address |
Please also check your spam or junk folder if you do not see our email.
Materials & Natural Variations
Materials & Natural Variations
Many SeeBead pieces are crafted with natural materials such as agarwood, incense beads, jade, gemstones, botanical ingredients, and handcrafted components.
Natural variations in color, grain, texture, scent, pattern, and shape are part of the character of each piece and are not considered defects.
Please review the individual product description for the confirmed materials and specifications of each item.
Care & Ritual Guide
Treat your SeeBead piece as a personal ritual object.
Keep jewelry away from prolonged moisture, perfume, alcohol, harsh chemicals, and direct sunlight.
For aromatic wood and incense bead jewelry, store in a clean, dry place when not in use to help preserve its natural scent and character.
Incense products should always be used on a stable, heat-resistant surface in a well-ventilated area and never left burning unattended.
Wear with intention. Return to the ritual.
Size & Fit
Please check the size and measurement information shown on each product page before ordering.
Because wrist size and preferred fit vary from person to person, we recommend measuring your wrist before selecting a bracelet size.
For adjustable or multi-wrap designs, please refer to the individual product specifications.