Shipping Policy
Our goal is to provide a reliable and thoughtful delivery experience wherever you are.
Every SeeBead order is carefully inspected, prepared, and securely packaged before shipment. Once your order is on its way, you will receive tracking information by email.
Processing Time
Most orders are prepared within:
| Product Type | Processing Time |
|---|---|
| In-Stock Jewelry & Incense Products | 1–3 Business Days |
| Gift Sets & Lifestyle Products | 2–3 Business Days |
| Customized / Made-to-Order Products | 5–10 Business Days |
Processing times apply to business days only.
During holidays, promotional periods, or other peak seasons, processing may take slightly longer.
Shipping
We work with reliable international and local shipping providers. The final carrier may vary depending on your destination, package type, service availability, and delivery efficiency.
Free Standard Shipping
Enjoy FREE standard shipping on orders over $100 USD.
For orders below $100 USD, available shipping methods and fees will be displayed at checkout.
Express shipping may also be available for selected destinations.
Estimated Delivery Time
| Destination | Estimated Shipping Time |
|---|---|
| United States, Canada & Major International Markets | 6–10 Business Days |
| United Kingdom & Europe | 7–12 Business Days |
| Asia-Pacific Markets | 5–10 Business Days |
| Other Countries / Regions | 8–15 Business Days |
Delivery estimates begin after your order has been shipped.
Shipping times are estimates and may be affected by customs clearance, public holidays, severe weather, remote-area delivery, local carrier delays, or other circumstances beyond our reasonable control.
Shipping Address
Please carefully check your shipping information before completing payment.
Your order will be shipped to the address provided at checkout.
If you notice an error after placing your order, please contact us as soon as possible at:
Once your parcel has entered the shipping network, we may not be able to change the delivery address.
We cannot guarantee successful delivery where incorrect or incomplete shipping information has been provided by the customer.
Order Tracking
After your order has been successfully placed, you will receive an Order Confirmation Email.
Once your order ships, you will receive a Shipment Confirmation Email containing your tracking number and available carrier information.
Tracking information may take approximately 24–48 hours to update after the parcel has been handed to the carrier.
You can follow your shipment using the tracking information provided in your email.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other local charges depending on the destination country or region.
Unless otherwise clearly stated at checkout, these charges are determined by local customs authorities and are the responsibility of the recipient.
Customs procedures vary by country and may occasionally result in additional delivery time.
If you are unsure about local customs requirements, we recommend contacting your local customs authority before placing your order.
Delayed Packages
If your package has not arrived within the estimated delivery period, please contact:
Please include your:
- Order number
- Full name
- Shipping address
- Tracking number, if available
Our customer service team will assist you in checking the shipment status.
Damaged Orders
We take reasonable precautions to protect every SeeBead order during transportation.
If your item arrives damaged, defective, incorrect, or incomplete, please contact us at:
Please contact us as soon as possible after delivery and provide:
- Your order number
- Clear photos or videos of the item
- Photos of the packaging
- A brief description of the issue
Please keep the original packaging until the issue has been reviewed.
Important Notes
- International shipping services vary by destination. The exact shipping methods available for your address will be displayed at checkout.
- Delivery may be delayed by customs clearance, weather, public holidays, transportation disruptions, or other events outside our control.
- Please do not refuse or return a package without contacting us first. Additional shipping, customs, or carrier fees resulting from an unauthorized refusal may be deducted from the applicable refund where permitted.
- For complete return information, please review our Return & Refund Policy.
Need Help?
For questions about shipping, delivery, tracking, customs, or your order, please contact:
We’ll be happy to assist you.