Terms of Service
Last Updated: August 28, 2026
OVERVIEW
This website is operated under the SeeBead brand. Throughout the site, the terms “SeeBead,” “we,” “us,” and “our” refer to the operator of www.seebead.com.
SeeBead provides this website, including its content, products, shopping features, customer services, and other related services (collectively, the “Services”), subject to these Terms of Service.
By visiting our website, creating an account, placing an order, or otherwise using the Services, you agree to these Terms of Service and any policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms, please do not use the Services.
Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded or restricted.
SECTION 1 — ONLINE STORE TERMS
You must be legally capable of entering into a binding purchase agreement in your place of residence or use the Services under the supervision of a parent or legal guardian where required by law.
You may not use our website, products, or Services for any unlawful, fraudulent, abusive, or unauthorized purpose.
You must not transmit malware, viruses, harmful code, or other technologies intended to interfere with the operation or security of the website.
We may restrict or terminate access to the Services where we reasonably believe these Terms, applicable laws, or the rights of others have been violated.
SECTION 2 — PRODUCTS & NATURAL MATERIALS
SeeBead offers products that may include agarwood, incense beads, jade, gemstones, natural wood, botanical materials, incense products, essential oils, handcrafted components, jewelry, and lifestyle goods.
Many of these materials are naturally occurring or handcrafted. As a result, variations may occur in:
- Color
- Grain
- Texture
- Pattern
- Size
- Weight
- Scent
- Shape
- Surface characteristics
These natural variations are not necessarily defects and may make each piece unique.
We make reasonable efforts to present product photographs, descriptions, measurements, and colors accurately. However, screens, lighting conditions, natural materials, and individual production differences may cause the product you receive to vary slightly from photographs shown online.
Product availability, specifications, packaging, and pricing may change from time to time.
SECTION 3 — INCENSE, WELLNESS & CULTURAL CONTENT
SeeBead products and content may draw inspiration from incense culture, Buddhist philosophy, meditation, traditional Eastern practices, traditional Chinese cultural concepts, craftsmanship, and mindful living.
This information is provided for cultural, educational, lifestyle, aromatic, aesthetic, and ritual purposes.
SeeBead products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition and are not a substitute for medical or professional healthcare advice.
Individual experiences with fragrance, incense, meditation, or ritual products vary.
Customers who are pregnant, have respiratory sensitivities, allergies, medical conditions, or concerns about smoke or fragrance should seek appropriate professional advice before use where necessary.
Always follow product instructions and basic fire-safety precautions when using incense. Burning incense should never be left unattended and should be kept away from children, pets, flammable materials, and poorly ventilated environments.
SECTION 4 — ORDERS
Placing an order does not necessarily mean that we have accepted it.
We reserve the right to cancel, limit, or refuse an order for legitimate reasons, including:
- Product unavailability
- Pricing or listing errors
- Suspected fraud
- Payment authorization problems
- Shipping restrictions
- Regulatory or customs restrictions
- Unusually large quantities suggesting unauthorized resale
- Incorrect or incomplete customer information
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.
We may contact you using the email address or phone number provided during checkout if we need additional information to process your order.
SECTION 5 — PRICES & PAYMENT
Product prices are displayed in the currency shown on the website or selected through the available currency settings.
Prices may change without prior notice. A price change will not normally affect an order that has already been accepted and paid, except where an obvious pricing or technical error has occurred.
Available payment methods may vary by country, device, payment provider, or checkout configuration.
Payments are processed through authorized third-party payment providers. SeeBead does not generally store complete payment-card numbers when they are processed through these providers.
Any applicable shipping costs, taxes, duties, or other charges will be handled according to the information displayed during checkout and our Shipping Policy.
SECTION 6 — SHIPPING & DELIVERY
Order processing times, estimated shipping times, tracking information, customs information, and available shipping methods are described in our Shipping Policy.
Delivery dates are estimates unless expressly stated otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including customs clearance, severe weather, transportation disruptions, local carrier delays, remote-area delivery, public holidays, or force majeure events.
Customers are responsible for providing complete and accurate shipping information.
If you discover an error in your shipping address, please contact us as soon as possible at:
Once an order has entered the shipping network, we may not be able to change the delivery address.
SECTION 7 — RETURNS & REFUNDS
Eligible returns and refunds are governed by our Return & Refund Policy.
SeeBead currently offers a 30-day return period for eligible products, subject to the conditions stated in that policy.
Certain customized, opened, used, personal-care, incense, essential-oil, or Final Sale products may have limited return eligibility where permitted by applicable law.
Nothing in our Return & Refund Policy or these Terms removes statutory consumer rights that apply in your country or region.
SECTION 8 — ACCOUNTS & CUSTOMER INFORMATION
You are responsible for providing accurate, current, and complete information when creating an account or placing an order.
If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
Please notify us if you believe your account has been accessed without authorization.
Our collection and use of personal information is governed by our Privacy Policy.
SECTION 9 — PROMOTIONS, DISCOUNTS & GIFT CARDS
Promotional offers, discount codes, rewards, gift cards, and special campaigns may be subject to separate conditions.
Unless otherwise stated:
Discount codes cannot be exchanged for cash, may not be combined with other offers, and may be limited to particular products, customers, regions, or promotional periods.
We reserve the right to cancel or refuse a promotional benefit where we reasonably determine that it has been obtained through fraud, technical manipulation, abuse, or violation of promotional terms.
SECTION 10 — OPTIONAL TIPS
Where available during checkout, customers may voluntarily choose to add a tip or other optional contribution to support the craftsmanship and work behind SeeBead.
Tips are completely optional and do not affect:
- Product quality
- Shipping priority
- Customer service
- Return eligibility
- Any other aspect of your order
The amount selected by the customer will be clearly displayed before payment is completed.
SECTION 11 — INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its content, including text, photographs, videos, graphics, branding, product presentation, logos, design elements, and original editorial content, are owned by or licensed for use by SeeBead.
You may access the website for personal, non-commercial shopping and informational purposes.
You may not reproduce, distribute, commercially exploit, systematically scrape, modify, republish, or use substantial portions of our content without prior authorization, except where permitted by applicable law.
Third-party trademarks, names, and content remain the property of their respective owners.
SECTION 12 — REVIEWS, COMMENTS & USER CONTENT
If you voluntarily submit reviews, photographs, testimonials, comments, or other content to SeeBead, you confirm that:
- You have the right to submit the content
- The content is accurate to the best of your knowledge
- It does not violate the rights of another person
- It does not contain unlawful, abusive, fraudulent, or malicious material
Where you expressly submit content for publication or promotional use, you grant SeeBead a non-exclusive, worldwide, royalty-free license to display, reproduce, adapt, and use that content in connection with our website, marketing, social media, and brand communications.
We may moderate or remove user content that violates these Terms or applicable law.
SECTION 13 — THIRD-PARTY SERVICES & LINKS
The Services may contain links to or integrations with third-party websites, payment providers, logistics services, social media platforms, analytics providers, or other services.
These third parties operate under their own terms and privacy practices.
We are not responsible for the content, availability, policies, or independent activities of third-party websites or services that we do not control.
Please review the applicable third-party terms before using their services.
SECTION 14 — WEBSITE AVAILABILITY & ERRORS
We aim to keep our website available and accurate, but we cannot guarantee that it will always operate without interruption, delay, technical error, or maintenance.
From time to time, the website may contain typographical errors or inaccuracies relating to:
- Product descriptions
- Product availability
- Pricing
- Promotions
- Shipping charges
- Estimated delivery times
- Images
- Other website information
We may correct such errors or update information when discovered.
If a material error affects an order you have placed, we will take reasonable steps to contact you and provide an appropriate resolution.
SECTION 15 — PROHIBITED USES
You may not use the Services to:
- Violate applicable laws or regulations
- Commit fraud or impersonate another person
- Infringe intellectual property or privacy rights
- Harass, threaten, abuse, or unlawfully discriminate against others
- Upload malicious code
- Interfere with website security
- Attempt unauthorized access to systems or accounts
- Collect other users' personal information without authorization
- Send spam or conduct phishing
- Abuse promotions, refunds, payment systems, or customer-service processes
- Use automated tools to disrupt, overload, or unlawfully scrape the website
We may suspend access where reasonably necessary to protect SeeBead, our customers, or our service providers.
SECTION 16 — DISCLAIMER & LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, SeeBead does not guarantee that the website will always be uninterrupted, completely error-free, or available at all times.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
To the fullest extent permitted by applicable law, SeeBead will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or Services where such liability may lawfully be limited.
These limitations do not affect mandatory consumer rights, product guarantees, or other protections that apply under applicable law.
SECTION 17 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold SeeBead harmless from third-party claims, losses, or reasonable costs resulting directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person's rights.
This provision does not apply where prohibited by applicable consumer law.
SECTION 18 — TERMINATION
These Terms remain effective while you use the Services.
You may stop using the Services at any time.
We may suspend or terminate access to an account or Service where reasonably necessary because of fraud, security risks, unlawful activity, material violations of these Terms, or conduct that harms SeeBead, our customers, or third parties.
Rights and obligations that by their nature should survive termination will remain effective after termination.
SECTION 19 — APPLICABLE LAW & CONSUMER RIGHTS
These Terms are interpreted in accordance with applicable laws and regulations.
If you are a consumer, you may benefit from mandatory legal protections in the country or region where you live. Nothing in these Terms is intended to waive, restrict, or exclude rights that cannot lawfully be waived.
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.
SECTION 20 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in our Services, products, business practices, technology, or legal requirements.
The most current version will be posted on this page together with the updated date.
Changes will not retroactively remove rights that have already arisen under an accepted order where prohibited by applicable law.
SECTION 21 — CONTACT US
If you have questions about these Terms of Service, an order, or any SeeBead policy, please contact: