Privacy Policy
Last Updated: August 28, 2026
At SeeBead, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how SeeBead (“SeeBead,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit www.seebead.com, create an account, place an order, contact us, subscribe to marketing communications, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
SeeBead operates the website www.seebead.com and is responsible for determining how personal information collected through the website is used.
Website: www.seebead.com
Customer & Privacy Contact: service@seebead.com
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at the email above.
2. Personal Information We Collect
Depending on how you interact with SeeBead, we may collect the following categories of information.
Information You Provide to Us
This may include:
- First and last name
- Email address
- Phone number
- Shipping and billing address
- Account login information
- Order and purchase information
- Product preferences
- Communications with customer service
- Return, refund, or complaint information
- Marketing preferences
- Information you voluntarily submit through forms, reviews, surveys, or other website features
Payment Information
When you make a purchase, payment information is processed through our authorized payment service providers.
Depending on the payment method you choose, information may include:
- Billing address
- Payment method
- Transaction details
- Payment status
- Limited payment identifiers provided by the payment processor
We generally do not directly store complete credit or debit card numbers when payment information is processed by third-party payment providers.
Information Collected Automatically
When you browse our website, we and our technology providers may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website or source
- Date and time of visits
- Shopping and browsing activity
- Cart and checkout interactions
- Cookie and similar technology identifiers
- Approximate location derived from your IP address
3. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Accept and process payments
- Provide shipping and delivery updates
- Create and manage customer accounts
- Provide customer service
- Process returns, refunds, and other order-related requests
- Detect and prevent fraud or unauthorized activity
- Maintain the security and functionality of our website
- Personalize your shopping experience
- Understand how customers use our website
- Improve our products, services, and website
- Measure the effectiveness of marketing campaigns
- Send marketing communications when permitted by law or with your consent
- Comply with legal, tax, accounting, regulatory, and contractual obligations
- Protect our rights, customers, business, and services
Where applicable under privacy laws such as the GDPR or UK GDPR, we process personal information based on one or more lawful bases, including performance of a contract, compliance with legal obligations, our legitimate interests, and your consent.
4. How We Share Personal Information
We may share personal information with trusted third parties when necessary to operate our business and provide our services.
These may include:
Ecommerce & Technology Providers
Our online store is powered by SHOPLINE and other technology providers that help us operate our website, customer accounts, checkout, and ecommerce services.
Payment Providers
We may share necessary information with payment processors and financial institutions to securely process transactions.
The payment options available to you may vary depending on your location and the payment methods enabled on our website.
Shipping & Logistics Providers
We may provide shipping companies and logistics partners with information necessary to deliver your order, such as:
- Your name
- Shipping address
- Phone number
- Email address where required
- Order and tracking information
Analytics & Advertising Partners
Where enabled and permitted by law, we may use analytics and advertising technologies provided by companies such as Google, Meta, TikTok, or similar partners.
These technologies may help us:
- Understand website traffic
- Measure advertising performance
- Analyze customer interactions
- Provide more relevant advertising
- Build advertising audiences where legally permitted
Use of non-essential advertising or analytics technologies may depend on your cookie or privacy preferences.
Professional & Legal Service Providers
We may share information with accountants, attorneys, fraud-prevention providers, consultants, insurers, or other professional advisers when reasonably necessary.
Legal Requirements
We may disclose personal information if required to comply with applicable laws, regulations, court orders, government requests, or to protect our legal rights.
We do not sell personal information for money.
However, certain disclosures involving advertising cookies or cross-site advertising technologies may be considered a “sale” or “sharing” under certain U.S. state privacy laws even when no money is exchanged. Where required by applicable law, we provide mechanisms to opt out of such activities.
5. Cookies & Similar Technologies
We use cookies and similar technologies to operate and improve our website.
Cookies may include:
Strictly Necessary Cookies
Required for essential website functions such as:
- Shopping cart
- Checkout
- Security
- Customer login
- Payment processing
These cookies generally cannot be disabled through our website without affecting functionality.
Functional Cookies
Help remember preferences and improve website functionality.
Analytics Cookies
Help us understand how visitors interact with our website and improve performance.
Advertising Cookies
Where enabled, these may be used to measure advertising, understand campaign performance, and provide more relevant advertisements.
Where required by law, non-essential cookies will only be used after you provide the required consent.
You may manage cookies through your browser settings and, where available, through our website's cookie or privacy preference controls.
Disabling certain cookies may affect website functionality.
6. Marketing Communications
If you choose to receive promotional emails or other marketing communications from SeeBead, we may use your contact information to send:
- New product announcements
- Special offers
- Brand stories
- Incense ritual content
- Product recommendations
- Other SeeBead news
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
You may also contact:
Transactional communications related to your order, payment, shipment, account, security, or customer service are not considered marketing communications and may continue even if you unsubscribe from promotional emails.
7. International Data Transfers
SeeBead serves customers internationally and works with service providers that may operate in different countries.
As a result, your personal information may be processed or stored outside the country where you live.
Where required by applicable law, we use appropriate safeguards or legally recognized transfer mechanisms for international transfers of personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Maintaining customer accounts
- Providing customer service
- Processing returns and refunds
- Preventing fraud
- Maintaining business and financial records
- Resolving disputes
- Enforcing agreements
- Complying with applicable legal, tax, and accounting requirements
Retention periods may vary depending on the type of information and applicable legal requirements.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing
- Opt out of certain sale or sharing of personal information where applicable
- Lodge a complaint with an appropriate privacy or data protection authority
These rights may be subject to exceptions under applicable law.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
10. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
For example, where the California Consumer Privacy Act (“CCPA”), as amended, applies, California residents may have rights including:
- The right to know what personal information is collected, used, disclosed, sold, or shared
- The right to request deletion
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right to limit certain uses of sensitive personal information where applicable
- The right not to receive discriminatory treatment for exercising privacy rights
SeeBead does not sell personal information for monetary payment.
Certain advertising or analytics activities may, depending on applicable law and the technologies used, constitute “sharing” for cross-context behavioral advertising.
Where required, eligible users may exercise opt-out rights through available cookie or privacy settings or by contacting:
Where legally required and technically supported, we will also recognize applicable browser-based privacy preference signals such as Global Privacy Control (GPC).
California's current framework expressly recognizes rights to know, delete, correct, opt out of sale/sharing and limit certain sensitive-data uses; GPC must also be honored by businesses subject to the relevant opt-out requirement.
11. European Economic Area & United Kingdom
If you are located in the European Economic Area (“EEA”) or United Kingdom, applicable data protection laws may provide additional rights regarding your personal information.
Depending on the circumstances, these may include:
- Access
- Rectification
- Erasure
- Restriction
- Objection
- Data portability
- Withdrawal of consent
You may also have the right to lodge a complaint with the data protection supervisory authority in the country where you live or work.
Where consent is required for non-essential cookies, advertising technologies, or similar tracking, we will request consent through the privacy controls available on our website.
SHOPLINE itself provides privacy settings designed to restrict analytics, personalization, and marketing cookies for EEA and UK users until the appropriate consent is obtained; I recommend you also confirm that this cookie/privacy banner is enabled in your SHOPLINE privacy settings.
12. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no online transmission or storage system can be guaranteed to be completely secure.
Customers are responsible for keeping account credentials confidential and should contact us if they believe their account or personal information has been compromised.
13. Children's Privacy
Our website and products are intended for a general adult audience and are not specifically directed to children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact service@seebead.com so that we can review and, where appropriate, delete the information.
14. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our business practices
- Technology
- Service providers
- Legal or regulatory requirements
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact:
SeeBead Privacy Team
Email: service@seebead.com